Refund policy
Refund Policy
At Vanyra, every order is handled with care — and your satisfaction is our priority. If something isn't right, we're here to make it right.
Returns & Refunds
We stand behind everything we sell. Refunds are available in the following situations:
Wrong item received — If your order arrives and it's not what you purchased, we'll resolve it immediately.
Damaged or defective product — If your item arrives in less than perfect condition, that's on us and we'll take full responsibility.
Please note that we do not accept returns due to change of mind. We encourage all customers to review their orders carefully before completing a purchase.
Return Rules
- Returns are accepted within 14 days of your purchase date
- Return shipping is the responsibility of the customer
- No restocking fees — ever
- All items are eligible for return (no final sale restrictions)
How to Request a Refund
To get started, simply email us at vanyra67@gmail.com with your order details and a photo if applicable. We'll get back to you as quickly as possible.
Policy Updates
This Refund Policy may be updated periodically to reflect changes in our practices. For the most current version, or if you have any questions, feel free to reach out to us anytime at vanyra67@gmail.com — we're always happy to help.
At Vanyra, your trust means everything to us.